Hills Bank and Trust Company
319-351-3337
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Hills Bank and Trust Company is a full-service bank serving Iowa City since 1904. Hills Bank and Trust Company offers personal and business banking services, including checking and savings accounts, CDs, IRAs, loans and mortgages, credit and debit cards, trust and estate administration, wealth management and more. Parking for one hour can be validated.
- Fax: 319-351-8063
- Hours: Mon - Fri, 9am - 5pm; Sat, 9am - noon
- Handicap Accessible: Ramp
- Founding Date: Mar 01, 1904
- Payments accepted: Cash
- Parking: On-street: metered, Paid lot
- Services: Asset management, Financial advice, Financing, Investment banking, Mortgage brokerage
- Type: Business, Personal
- Number of advisors: 4
- What's your customer service philosophy?: At Hills Bank, we really listen to our customers
- Products and services (banks and currency services): Auto loans, Business loans, Checking accounts, Credit cards, Home equity, IRAs, Insurance, Money orders, Money wiring, Mortgages, Safe-deposit boxes, Savings accounts & CDs
- Features: ATM, Teller service
Hills Bank & Trust has serious security flaws and zero fraud protection for business accounts. I had $95,000 stolen out of my business account via electronic transfer on their website and Hills Bank could not figure out where the money went. The fraud department could not recover my $95,000. resulting a $95,000 loss in my business account.
I contacted the FBI and I was told that community banks such as Hills Bank & Trust don't have the security measures in place to protect their clients for internet fraud like big national banks do. For instance, a red flag should have been raised immediately when tranfers exceed $20,000 instead of letting $95,000 transfer without any confirmation. On top of that, Hills Bank fraud department could not figure out where the money was transferred to nor recover any of my money.
I had been a customer for Hills Bank & Trust for over 30 years, if this could happen to me, this could happen to anyone. It is not safe to put your money at Hills Bank, FDIC only insures personal checking and not business. If you have a business account with Hills Bank & Trust, move it to a bigger bank like Wells Fargo. Hills bank & trust has a fraud department that's completely incompetent. This is a $95,000 lesson for me, I would never ever put my business account at Hills Bank and I would suggest you to do the same.